Deposit Locked On Your Account Letter Received

Slex exchange enforced enhanced KYT procedures to prevent money laundering and comply global AML procedures, so in case there are grounded doubts regarding legitimacy of transaction, user can get such a letter

This means that the deposit is locked on the account until source of funds is defined. This issue is resolved in three steps:

1. You get contacted by AML Officer (or you can contact us at support@slex.io or by submitting a ticket).
2. Source of funds or other supporting documents are requested. 
3. Your deposit is being released after documents reviewal.